Richard has consistently proved able to develop code quickly and to a high standard and within the timescales expected of him. He is able to analyse problems encountered during development and testing, liaise with other groups involved and successfully produce a solution without supervision or assistance.

Of special note was Richard's development of an email strategy for several projects and he has become the recognised leader in this field.

Richard exceptionally adopts a professional approach to the development of products and is aware of the need for clear requirement definition and design, as well as the need for code control and testing.

He is well regarded by both peers and Team Leaders and works well within teams.

An outstanding achievement was the production of the Intralock administration system. This was a highly complex project driven by Director level customers and undertaken in a high pressure environment. It was achieved within timescales and budget. A special mention should be given to the rapport Richard built up with customers of Director level. He demonstrated skill and a considerable degree of tact & diplomacy.

He attacks issues in an organised and methodical manner and is determined and flexible in his approach to the tasks he is given.

Richard has demonstrated that he is one of the more technically able members of the team. He has a very good knowledge of Java and on many occasions has shown the ability to innovate and come up with a workable solution to problems encountered.